Mint Credit Center FAQ's
What is Mint Credit Monitor?
What is a credit bureau?
Do all three credit bureaus have the same information on file?
No. What is on one report may differ from another due, in part, to the fact that different lenders send information to some bureaus and not the others. Credit reports are available from three main reporting agencies: Equifax®, Experian®, and TransUnion®.
How do the credit bureaus obtain information?
Do all three credit bureaus have the same information on file?
Who can look at my credit report?
How long does information stay in my credit report?
Why should I check my credit report?
Credit files are windows into your private life. Lenders look at your credit history to assess your creditworthiness. It is to your advantage to know what your credit report says about you before applying for credit so you can correct any inaccurate data.
It is also important for you to understand that with the rise in identity theft and credit card fraud, you may not know that someone has assumed your identity or opened new accounts until they default on loans, or collection agencies start calling you.
How often should I check my credit report?
What should I look for in my credit report?
- Social Security number
- Date of Birth
- All accounts contained within the report are accounts of which you are aware
- Credit/Charge Accounts
- Outstanding balances/limits on the accounts
- Payment histories
- Derogatory credit information has been deleted after seven years (non-chapter 13 bankruptcies after 10 years)
What if I spot an error on my credit report?
How long does it take for a closed account to be removed from my credit file?
Anatomy of a credit report
Identifying information is just that -- information to identify you. Look at it closely to make sure it is accurate. It is not unusual for there to be two or three spellings of your name. That is usually because someone reported the information that way. The variations will stay on your credit report and is nothing to be concerned with, unless it is a completely different name other than your own.
Other information might include your current and previous addresses, your date of birth, telephone numbers, driver's license numbers, your employer and your spouse's name.
The next section is your credit history. Sometimes, the individual accounts are called trade lines. Each account will include the name of the creditor and the account number, which may be scrambled for security purposes. You may have more than one account from a creditor. Many creditors have more than one kind of account, or if you move, they transfer your account to a new location and assign a new number. The entry may also include:
- When you opened the account
- The kind of credit (installment, such as a mortgage or car loan, or revolving, such as a department store credit card)
- Whether the account is in your name alone or with another person
- Total amount of the loan, high credit limit or highest balance on the card
- How much you still owe
- Fixed monthly payments or minimum monthly amount
- Status of the account (open, inactive, closed, paid, etc.)
- Payment history
The next section is the public records section. If you have a public record on there, you've had a financial issue such as bankruptcies, judgments and tax liens. These issues impact your financial standing and have the most impact on our credit.
The final section is the inquiries. That is a list of everyone who asked to see your credit report. Any time anyone gets into the report, it will post an inquiry. If you call the credit bureau and ask for a copy, it will be on there. It is a very detailed entry record. Inquiries are divided into two sections. "Hard" inquiries are ones you initiate by filling out a credit application or taking your child to the orthodontist. "Soft" inquiries are from companies that want to send out promotional information to a pre-qualified group or current creditors who are monitoring your account.
If you find a mistake on your credit report -- an account that isn't yours or a disputed amount . just give us a call at 1.866.373.7830 and we will work with you to take the appropriate next steps.
What is Credit Monitoring?
What do my credit score numbers mean?
- Credit score above 760
- Excellent credit risk
- Long credit history
- Multiple established credit and loan accounts
- No negative public records
- Qualifies you for the best deals
- Credit score between 725 and 759
- Very low credit risk
- Credit accounts paid on time each month
- Qualifies you for some of the lowest rate
- Credit score between 660 and 724
- Low credit risk
- May have had late payments in the past
- All accounts are currently paid on time
- Standard amount of credit card debt
- Qualifies you for competitive interest rates and terms
- Credit score between 560 and 669
- Moderate credit risk
- May have older negative public records
- May have higher credit card debt balances
- May have too many applications for new credit
- Qualifies you for decent rates, but not the best available
- Credit score between 280 and 559
- High credit risk
- May have high amounts of credit card debt
- May have late payments, collections, or bankruptcy records
- May have not been using credit cards and loans regularly
- Difficult to be approved for standard credit products
- Qualifies you to be approved for accounts tailored to people with no credit or bad credit
What is the Score Simulator/Score Calculator?
The Score Simulator/Score Calculator presents several possible actions for you to choose from, and then simulates how taking that action might affect your score. Keep in mind that the results of different simulations are not necessarily cumulative. In other words, taking two separate actions, each of which could impact your score 20 points, does not necessarily mean that your score will change by 40 points.
You can access the score simulator when you login to your account.
How is my credit score tracked?
Why haven't I received a credit monitoring alert for my recent credit activity?
It's important to monitor your credit files at all three bureaus - to ensure you're aware of every change on your credit file(s). You should also check your spam folder in your mail program to make sure your alerts are not getting caught in your spam folder.
Why am I no longer able to view my old credit alerts?
How do we determine your identity Threat Score1?
What does your score mean?
Low Score: 0-280
Your identity threat risk is low.
Your Identity Threat Score indicates you have a small amount of publicly available personal information. Although your risk is low, it is important to investigate any information found, as it could be used by identity thieves to piece together your identity.
Moderate Score: 281-760
Your identity risk is moderate.
Your Identity Threat Score indicates you have a moderate amount of publicly available personal information. It is important to investigate this information, as it could be used by identity thieves to piece together your identity.
High Score: 761-1000
Your identity risk is high.
Your Identity Threat Score indicates you have a large amount of publicly available personal information. A high score means that you have a greater chance of identity thieves using your information to piece together your identity. We strongly recommend taking action to reduce your risk immediately.
How can you improve your Identity Threat Score?
How often do we scan your identity?
Why has my alert not gone away?
How do I cancel my Mint Credit Monitor subscription?
1The Identity Threat Score gauges one aspect of risk (low, moderate or high) for identity theft by taking into consideration what personal information is publicly available, where it was found, and the quantity of personal information found. We examine online sources to locate what personal information is publicly available and how that information can be used to create specific combinations of personal information that can be used to piece together an identity. Our analysis is only an indication that you may be at a higher risk of identity thieves piecing your information together and using your identity for their own gain. If we find information indicating your identity may be at risk, we'll share the frequency and source, and we'll recommend a minimum set of actions that you should consider taking to help keep your identity safe.